Refund policy
We understand that ordering a personalized canvas comes with emotion and expectation. That’s why we’ve created a clear and compassionate refund policy — so you always feel supported, no matter what.
🔍 Eligibility for Refund
Refunds are offered if your item arrives damaged, defective, or incorrect. Please contact us within 7 days of delivery.
📸 Photo Evidence Required
Please include clear photos showing the issue so we can verify and resolve the problem quickly.
♻️ What We Offer
Once confirmed, we will provide either a free replacement or a full refund — whichever you prefer. No return needed.
💳 Refund Timing
Refunds are typically processed back to your original payment method within 3–5 business days.
🚫 Non-Refundable Situations
We cannot refund or exchange orders due to customer errors (e.g., wrong photo, name, or message submitted) or buyer’s remorse.
🧵 Handmade & Unique
Each item is made just for you — please understand that small variations may occur in print placement or tone, which are not considered defects.
📩 Need Help?
We’re here for you. Email us at support@personalizedfury.com or message us via Facebook.
📖 Gentle Reads for Healing Hearts
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