Refund & Return Policy
At PersonalizedFury, we value your satisfaction and trust. Because each product is custom-made to order, we review every return or refund request carefully to ensure a fair and transparent resolution.
❌ Order Cancellation
Cancellations are accepted within 12 hours of placing your order. After this period, the design and production process begins and cannot be stopped.
🎨 Personalized & Made-to-Order Items
Each item is uniquely created for you — personalized products cannot be returned or refunded unless they arrive damaged, defective, or with incorrect details caused by our error.
🔁 Returns & Replacements
If your order arrives damaged, misprinted, or faulty, please contact us within 7 days of delivery. Include your order number and clear photos or videos of the issue so we can quickly review and resolve it.
💵 Refund Method
Approved refunds are issued to your original payment method (credit card, PayPal, or store balance). You will receive a confirmation email once the refund is processed.
🕓 Processing Time
Refunds typically take 3–7 business days to appear in your account, depending on your bank or payment provider.
📸 Proof Required
Please provide photographic or video evidence showing the issue clearly — this helps us verify the claim and provide a faster solution.
⚠️ Non-Returnable Items
We cannot accept returns for items damaged through normal wear, misuse, or incorrect personalization details submitted by the customer.
📩 Contact for Refund Requests
Email our support team at support@personalizedfury.com
or reach us through the following channels:
💖 Thank you for shopping with PersonalizedFury. We appreciate your understanding that each item is handcrafted with love and care — your trust means the world to us.